If you use Visa or Mastercard, your order will be charged in USD, if you use AmEx your order will be converted and charged in CAD.
Note for Amex users: As we have to charge in Canadian funds for Amex, some banks charge fees as an “International fee” to charge you in US funds. Your bank will collect the fees, not us. To avoid this situation, please use Visa or Master card.”
When I search by a drug name, the search results page has different colored lines.
What does this color separation mean?
CanadaDrugSuperstore.com color separate each drugs by its category for your convenience.
Blue colors indicate the drug is either Non-Prescription or OTC.
You do NOT need a prescription to purchase these items.
Pink colors indicate Prescription drugs.
You need to have your ORIGINAL prescription to purchase these items.
Yellow colors indicate Generic drugs. Generic drugs are available in both Prescription (Rx) and Non-Prescription forms.
If you see " " or " " next to the drug name, you will need a prescription to purchase that drug.
Green colors indicate Natural medicines.
You do NOT need a prescription to purchase these items.
We currently accepts Visa, Mastercard, and American Express.
Note for Amex users: As we have to charge in Canadian funds for Amex, some banks charge fees as an “International fee” to charge you in US funds. Your bank will collect the fees, not us. To avoid this situation, please use Visa or Master card.”
*PLEASE NOTE* We do NOT accept personal checks/cheques, nor money orders that are not international. Please make sure you order with a credit card that we accept.
Can I take natural medicine substitutes with my prescription medications?
Do not mix prescription medication with herbal supplements used for the same purpose. Check for contraindications with your practitioner. Pregnant or nursing mothers must consult natural practitioners before using herbal supplements.
Alternatively, you can also order by telephone. If you would like to order by phone, you will need to download the "Phone Order Customer Agreement Form (PDF format) " from here. Print it out, complete the form, and send it to us. (Instructions are on page 3 in the Phone Order Customer Agreement Form.)
Do I require a prescription when I order prescription drugs?
We require an original prescription for all prescription (Rx) items that are ordered on the website.
All our prescription items are labeled with " " and " " , and when you purchase prescription items you will see these types of icons next to your medication name.
* ATTENTION FOR PRESCRIPTION TRANSFERS FROM ANOTHER PHARMACY*
We have experienced difficulties transferring prescriptions from other pharmacies. If you have your prescription at another pharmacy and would like to transfer the unused amount to us, please be informed that we can NOT PROMISE the prescription transfer. If there is a problem, you will be notified.
Yes, you may purchase a personal use quantity as defined by pharmaceutical regulations, provided that you have a valid prescription for that supply of medication. If your physician writes a prescription for more than a single personal use quantity then the pharmacy can fill those refills as they come due. You may not purchase medications for resale or redistribution.
Some customers miss the USPS delivery attempt notice, and when they realize that their packages have not arrived, it has been already returned to our company.
If you don't find a delivery notice, but if on the USPS tracking page they say it attempted a delivery, please phone USPS.
Phone 1-800-222-1811 and talk to a USPS customer representative, give him/her your tracking number, then ask for the address, phone number and hours of operation of the local Postal Unit your package is being held at. You can schedule a redelivery or go and pick it up in person. For pick up, your photo ID is required.
Please note: Our customer Service center has no more information or ability than what you can see and do on the USPS.com tracking website.
If you forget to check the tracking status and if USPS keeps your Expedited Parcel for 30 days or your Xpresspost Parcel for 5 days, your package will be returned to us. It will cost you!
The USPS service will hold your Expedited Parcel for 30 days or your Xpresspost Parcel for 5 days, after that they will return the package to us and we will then contact you to decide if you want to cancel your order or have it resent. The following charges then apply.
Option 1: Re-sending
$30 resending fee will apply, we will use Expedited Parcel. ($35 for Xpresspost Parcel upon your request.) We do not make any money on this service, as USPS charges us $18.00 to send your package back to us and it costs $12.00 to resend it to you. (We consume labor and packaging material costs at our expense.)
Option 2: Cancelling your order
$20 cancelation fee will apply to those wishing to cancel for whatever reason. This fee only covers the return shipping cost of $18.00 and the credit card transaction fees, we do not make any money on. (We consume labor and packaging material costs at our expense.)
Cancellation policy
Please be aware that there is a mandatory $5 cancellation fee if you cancel AFTER you complete your online purchase. Please also note that you can not cancel any order AFTER we have shipped it from our store.
No, because narcotics cannot be purchased through mail order. The pharmacy legally cannot ship any narcotic or controlled substance out of Canada. The pharmacy also will not sell any habit forming medications.
What will the credit card charges show up as on my statement?
Charges will show as "MORA health” or "Biosense Pharmacy", and NOT CanadaDrugSuperstore.com.
In certain rare instances, some banks will also charge international transaction fees. Even though this is charged under "MORA health” or “Biosense pharmacy”, we do not receive this fee. Instead, this fee is actually charged by your bank. If you should choose to dispute it, you will have to contact and discuss the fee with your bank. As we are unaware as to which bank your credit card comes from, there is no way for us to determine if you will be charged this fee or not.
Unfortunately not at this time. The pharmacy is located in Canada and because of this they cannot accept any foreign insurance. We will provide you with a proper receipt for insurance purposes. Your insurance company may or may not accept the receipts.
What sort of quality control does Canada have for medications?
The Canadian government has very strict requirements for the manufacturing of medication in Canada. These requirements are very similar to the requirements found around the world. Get more details on Canadian drug protection information . Some of the the drugs sold in Canada are actually manufactured in United States and repackaged for sale in Canada. Generic medications are all manufactured in Canada under Canada's stringent requirements.
No. The pharmacy does not have all medications that are available in the United States.
Fortunately, the majority of medications are available in Canada.
I received my shipment, but my drugs look different! Did I get the wrong shipment?
No. Please do not panic if the drug you ordered from us looks different from the one you get from your local pharmacy. Please read the information below:
If you ordered Generics from us:
If you are used to Brand Name pills and you have ordered a Generics from us, the pills we send you WILL LOOK DIFFERENT. Generics do not look the same as the Brand Name products, even though they have the SAME ACTIVE INGREDIENT and work in EXACTLY THE SAME WAY. Also, if you compare two different Generics, they will look different if they are made by 2 different companies.
If you ordered brand name drugs from us:
The same Brand Name pill may look slightly different in Canada than it does in the United States. For example, Celexa 20mg is a peach colored pill in the US, yet the Canadian pill is white and a little bit smaller than the US pill. Both pills are Celexa 20mg, both have the SAME ACTIVE INGREDIENT, and both are made by the SAME COMPANY. But, for whatever reason, the manufacturer decided to make the Canadian pill a different color.
Canada Drug Superstore - Save your money, Buy from Canada!
Prescriptions dispensed by: BioSense Pharmacy *PLEASE NOTE*We do NOT accept personal checks/cheques, nor money orders. Please make sure you order with a credit card that we accept.
235-13500 Maycrest Way, Richmond BC V6V 2N8
Canada
For pharmacy service (Rx meds) inquiries ONLY, please contact:
Email: Rx@CanadaDrugSuperstore.com
TOLL FREE TEL: 1-877-998-2272 or Local: 604-278-7955
TOLL FREE FAX: 1-877-832-7960 or local: 604-278-7960
(Please note our number is NOT [1-800], please make sure to send it to [1-877])
Pharmacy Service Hour MON. - FRI.: 10am - 5pm PST.
SAT. / SUN.: Closed
Canadian Holidays: Closed
Pharmacy Manager: David Fung / Diploma Number 08231
This pharmacy is duly licensed in the province of British Columbia, Canada by the College of Pharmacists of B.C.
The College of Pharmacists of B.C. can be contacted at Suite 200 - 1765 West 8th Avenue, Vancouver BC, Canada, V6J 5C6. TEL: 604 - 733- 2440
If you reside outside of the jurisdiction of British Columbia, Canada and a regulatory issue arises with our pharmacy, you can contact
the College of Pharmacists of B.C. to report your concern.
Squaretrade Disclaimer: The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a Canadian pharmacy by a U.S. consumer will violate the law.
Canada Drug Superstore is in NO WAY AFFILIATED with Legal Meds Online, Usa Meds Online, and Drug Listing (druglisting.com).
" or " 
" next to the drug name, you will need a prescription to purchase that drug.
Acne & Facial Care
Acne & Facial Care
Pharmacy Manager: David Fung / Diploma Number 08231